We understand how important premium shipping is to each of the customers, so we always commit ourselves to optimize the logistic system making everyone enjoy the shopping journey in PS PACASSO.
Before you make a purchase, please read the shipping terms below carefully. It would be helpful if you want to know how long will it take for the package to arrive or control your best delivery time without delay.

1. Do you have international shipping?
The delivery scope on PS PACASSO website covers US currently.

2. When will my order ship?
We will process your order as soon as we receive it, which takes less than 1 working day. You can email us ( if you need to cancel the order or change the delivery address.

3. How will my delivery be shipped?
We will ship from the local warehouse and you can receive the package within 2-7 working days (based on your location).

4. How to track my order?
You can track your order on our website in 1-4 working days after your purchase.
Sign in your account→My Profile→My Orders→Find the specific order you want to track→Click the “Track” button next to the tracking number.

5. Do you ship to P.O. Boxes, APO/FPO addresses or international addresses?
We're unable to ship to P.O. Boxes or to any address in Mariana Islands, Saint Martin, U.S. Wake Island, Puerto Rico, at this time. We're only able to ship within the continental USA.

*The actual shipping times may vary due to variable customs clearance times, inclement weather, public holidays, or other force majeure factors. If you have not received your package
based on the above estimates, please kindly contact Support Center at
Sometimes it may take 2 days for the courier to update the tracking number and shipping info on the system. If the information has not appeared on the courier's website, please try again after 24 hours.

*Customs duty will be paid by the customer.

*Delivery may delay due to Covid-19.

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